8/6/2025

TriniCo: The All-in-One Customer Contact Platform for Modern Organizations

Written by

Michel Meuwszen

TriniCo Product Expert & Sales

Why Customer Contact Control Is Essential

Customer expectations are evolving rapidly. To stay ahead, modern organizations need flexible, scalable, and controllable customer contact solutions. TriniCo, developed by Harbers Solutions (part of Harbers Group), offers a future-proof platform that puts you in full control of customer interactions.

Omnichannel Communication in One Platform

TriniCo unifies all major customer contact channels, including telephony, email, chat, WhatsApp, and self-service, into one intuitive interface. Its open architecture and smart API integrations ensure seamless connectivity with your existing systems, giving you full control over data and workflows.

TriniCo klantcontactsoftware voor klanttevredenheid op laptopscherm

Consistent Customer Experience with a Central Knowledge Base

At the core of TriniCo is a powerful knowledge base that delivers consistent, up-to-date, and contextual answers across all channels. Whether it’s a live agent, chatbot, or voicebot, everyone works from the same source — boosting efficiency and customer satisfaction.

Smarter Automation and Real-Time Insights

TriniCo includes advanced analytics tools that provide actionable insights into customer behavior, trends, and performance. Combined with intelligent automation, such as smart workflows and automatic ticket routing, your team works faster, smarter, and with greater impact.

Experience the Power of TriniCo

TriniCo helps you integrate sales channels, optimize customer journeys, and build software that truly works. Harbers Solutions supports you every step of the way, from strategy to implementation.

Schedule a demo Learn more at TriniCo.io

IT-experts in vergaderruimte in overleg bij presentatie met cijfers

Scalable, Secure, and Ready for the Future

TriniCo is cloud-native and built to meet high security standards. The platform is quick to implement and easy to scale. Whether you're an SME or a large enterprise with multiple locations, TriniCo grows with your organization.

Co-Creating Innovation in Customer Contact

Harbers Solutions develops TriniCo in close collaboration with its users. New ideas and insights are actively incorporated into the roadmap, ensuring the platform remains relevant, innovative, and aligned with real-world needs.

Supportmedewerkers van Harbers Group met headset achter laptop, actief in klantgesprekken

Ready to Take Customer Contact to the Next Level?

With TriniCo, you lay the foundation for customer contact that works: efficient, personal, and fully under control. Harbers Solutions is your trusted partner for development and implementation.

Want to learn more?
Get in touch and discover how TriniCo can support your organization.

Get in touch Learn more at TriniCo.io

TriniCo: The All-in-One Customer Contact Platform for Modern Organizations

Why Customer Contact Control Is Essential

Omnichannel Communication in One Platform

Consistent Customer Experience with a Central Knowledge Base

Smarter Automation and Real-Time Insights

Experience the Power of TriniCo

Scalable, Secure, and Ready for the Future

Co-Creating Innovation in Customer Contact

Ready to Take Customer Contact to the Next Level?

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