Harbers Solutions

At Harbers Solutions, complex integrations are part of our daily work. We have extensive experience connecting a wide range of systems, APIs, and data sources — from ERP and EHR to CRM and legacy environments.

Our proven approach ensures stable, secure, and well-documented integrations, fully tailored to your IT landscape.

At Harbers Solutions, we believe in custom solutions where they add value — and standard solutions where they boost efficiency. Together with your organization, we determine what fits best for your specific situation.

Whether it’s developing a new application or optimizing existing systems, we deliver future-proof solutions that truly work.

At Harbers Solutions, we combine deep technical expertise with a human-centered approach. We’re not just a supplier; we’re a strategic partner who thinks along, advises proactively, and looks beyond the initial request.

Innovation, reliability, and collaboration are at the heart of everything we do. By aligning technology with your business goals, we deliver software solutions that truly make a difference.

Harbers Solutions empowers organizations across various industries by optimizing customer contact and digital workflows:

• Government institutions: municipalities, provinces, and executive agencies.
  Applications: citizen contact, public space reports, permit applications, case-based working.
  Strengths: seamless integration with back-office and document management systems like Decos and Centric.
  
  
• Healthcare and welfare: including health insurers and hospitals.
  Applications: patient inquiries, scheduling, complaint handling, customer portals.
  Strengths: GDPR-compliant customer registration and secure communication.
  
  
• Housing corporations
  Applications: tenant inquiries, repair requests, customer files.
  Strengths: integrations with real estate and ERP systems such as Tobias AX and Empire.
  
  
• Educational institutions: Universities, colleges, and vocational schools.
  Applications: student services, IT helpdesk, information provision.
  Strengths: multichannel communication via phone, WhatsApp, email, and chat.
  
  
• Business services & call centers: Commercial call centers, insurers, and energy providers.
  Applications: customer interaction, reporting, SLA monitoring.
  Strengths: scalability, workflow automation, and performance tracking.

Harbers Solutions helps organizations across a wide range of industries improve customer contact and digital workflows:

• Government institutions: Municipalities, provinces, and public agencies.
  Use cases: citizen contact, public space reports, permit applications, case-based working.
  Expertise: integration with back-office and document management systems like Decos and Centric.
  
  
• Healthcare and welfare: Including health insurers and hospitals.
  Use cases: patient inquiries, scheduling, complaint handling, customer portals.
  Expertise: GDPR-compliant customer registration and secure communication.
  
  
• Housing corporations
  Use cases: tenant inquiries, repair requests, customer records.
  Expertise: integration with real estate and ERP systems such as Tobias AX and Empire.
  
  
• Educational institutions: Universities, colleges, and vocational schools.
  Use cases: student services, IT helpdesk, information management.
  Expertise: multichannel communication via phone, WhatsApp, email, and chat.
  
  
• Business services & call centers: Commercial call centers, insurers, and energy providers.
  Use cases: customer interaction, reporting, SLA monitoring.
  Expertise: scalability, workflow automation, and performance tracking.

Security and privacy are deeply embedded in our development processes. We work according to current standards such as ISO and NEN, comply with GDPR regulations, and implement both technical and organizational safeguards.

This ensures your data is always in safe hands — protected, compliant, and handled with care.

Harbers Solutions supports organizations in their digital transformation by developing smart customer contact software and seamless system integrations. Our platform, TriniCo, combines CRM, customer interaction, and service desk functionality into one intuitive solution.

We also build custom software that enables smooth and secure connections between (customer) systems. This streamlines workflows and ensures efficient data exchange across applications, all tailored to your IT landscape.

At Harbers Solutions, digital transformation is more than just a buzzword — it’s a strategic journey. We leverage technology to streamline processes, unlock the full potential of data, and enhance organizational agility.

Our approach combines cutting-edge tech with a deep understanding of people and business dynamics. By aligning innovation with your goals, we ensure that digital change delivers real, measurable value.