Privacy- en cookieverklaring Harbers Group

Your privacy is very important to Harbers Group. We therefore comply with relevant privacy legislation, including the General Data Protection Regulation (GDPR). This means that we:

• Clearly define our purposes before processing your personal data, via this privacy and cookie statement;
• Store as little personal data as possible and only the data necessary for our purposes;
• Explicitly ask for your consent to process your personal data, if consent is required;
• Take necessary security measures to protect your personal data. We also impose these obligations on parties that process personal data on our behalf;
• Respect your rights, such as the right to access, correct or delete your personal data processed by us.

Your data is safe with us and we will always use it properly. In this privacy and cookie statement, we explain what we do on www.harbersgroup.nl with the information we learn about you.

If you have any questions or want to know exactly what data we hold about you, please contact Harbers Group using the contact details at the bottom of this privacy and cookie statement.

Contact

You can contact us in various ways, for example to ask questions about our services or to request advice. This can be done by phone or via a contact form. To answer your questions or respond to your requests, we process your personal data. We process this data based on the performance of the agreement. We use the following personal data:

• Name
• Company name
• Email address
• Phone number (optional)
• Any personal data you enter in the message

We use this data to handle your request properly. We retain this data for as long as necessary based on the nature of the form or the content of the email or message, or as long as necessary for proper registration. We will not retain the data longer than 12 months after our last contact.

Scheduling a Consultation and Quotation

If you are interested in our services, you can request a free consultation via our website. This applies to all our services. We will contact you to schedule a consultation and, if desired, send you a quotation. We process this data based on the performance of the agreement. We process the following data:

• Name
• Email address
• Phone number (optional)
• Any personal data you enter in the message

We retain the data for a maximum of 12 months after the quotation is sent. If you accept the quotation, we retain your data for up to 5 years after your last purchase. Some data may be retained longer if we are legally required to do so (e.g., due to the 7-year tax retention obligation).

Services

You can purchase various software and services from us. To enter into an agreement, we need to process your data—for example, to deliver the software, send a quotation/invoice, or provide a free demo. We process your data based on the legal basis of “performance of the agreement.” Without this data, we cannot execute the (future) agreement with you.

We may process the following data:

• Name
• Company name
• Contact details (email address and phone number)
• Address details
• Payment details
• Order details
• Other information relevant to the agreement

We retain your personal data for a maximum of 2 years after you request a quotation or during the term of the contract, unless we are required to retain your data longer due to our tax obligations (in that case, we retain your data for up to 7 years).

Working at Harbers Group

You can apply for a job with us. We have a contact form on the website that you can fill out if you want to apply. We use:

• First and last name
• Email address
• Phone number
• Curriculum vitae
• Cover letter
• Any other information you provide

This data is necessary so we can contact you about your application and assess whether you are suitable for the position. We use this data to prepare for possibly entering into an employment contract.

We retain your data for a maximum of four (4) weeks if you are not selected for the position. We may ask for your permission to retain the data for one (1) year in case a suitable position becomes available in the future. You can withdraw your consent at any time by sending us an email. If you join our team, we will store your application data in your personnel file.

A social media and internet check may be part of the application process. This is necessary to ensure our reputation is maintained when hiring new staff. We do this based on our legitimate interest. We search your name on Google and check any public profiles on various social media platforms. If we conduct such a check, we will discuss the results with you. If you object to this check, you can indicate this by email when applying.

Sharing with Other Companies or Institutions

We only share your personal data with third parties when permitted by current legislation. We may share your personal data with third parties because we have engaged them to process certain data, if:

• It is necessary to perform the agreement with you
• You give your consent
• We have a legitimate interest
• We are legally required to do so (e.g., if the police request it in case of a suspected crime)

Parties that process personal data on our or your behalf include:

• External IT service providers
• Partners we collaborate with for our services
• Email and contact form service providers
• Cookie providers (see below)

We may use service providers located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your privacy, such as:

1. The recipient is located in a third country that the European Commission has deemed to provide an adequate level of data protection (adequacy decision)
2. The recipient offers appropriate safeguards (e.g., via EU Standard Contractual Clauses)

This privacy and cookie statement applies only to the services of Harbers Group. We are not responsible for the privacy policies of other websites that are accessible via links on our website.

Social Media Buttons

Our website uses social media buttons that redirect you to the respective social media platforms. This allows you to follow us and share content within your network. You may also see advertisements on your social media page. These buttons work via pieces of code from the social media networks. If you want to know what these platforms do with your personal data, please read their respective privacy statements:

• Instagram (privacy statement)
• LinkedIn (privacy statement)

Cookies

We use cookies on our website from ourselves and third parties. Cookies are small information files that can be automatically stored on or read from your device (such as PC, tablet, or smartphone) when visiting a website. This is done via the web browser on your device.

We use the following types of cookies:

• Functional cookies: These cookies have a functional role within the website. They ensure the website works properly
• Analytical cookies: These cookies give us insight into how our website is used. Based on this information, we can make our website more user-friendly
• Marketing cookies: These cookies allow us to show you personalized advertisements (via our advertising partners)

Cookies may collect the following data:

• Name
• Login information
• Display preferences
• IP address
• Cookie ID
• Website and click behavior
• Referrer URL

When you visit our website for the first time, we show a message explaining cookies. Where required, we will ask for your consent to use cookies.

Below is a table with an overview of the cookies we use.

Type	Cookie; Entity; Safeguards	Purpose	Retention Period
Functional	Ar_debug; Google;     Privacy statement	Checks if a technical debugger cookie is present	3 months
Functional	ASP.NET_Sessionld; harbersict.nl	Maintains the visitor's session state across page requests	Session
Functional	CookieConsent; Cookiebot;   Privacy statement	Stores the user's cookie consent status for the current domain	1 year
Marketing	__Secure-ROLLOUT_TOKEN;   Google LLC, Verenigde Staten     Privacy statement	Used by Google & YouTube to manage feature rollouts. Assigns users to experiment of test groups, helping gradually introduce new features.	180 days
Marketing	_ga   Google LLC, Verenigde Staten     Privacy statement	Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.	2 year
Marketing	_ga_#   Google LLC, Verenigde Staten     Privacy statement	Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.	2 year
Marketing	_gcl_au;   Google LLC, Verenigde Staten     Privacy statement	Used to measure the effectiveness of advertising efforts by collecting data on conversion rates across websites.	3 months
Marketing	_gcl_Is;   Google LLC, Verenigde Staten     Privacy statement	Tracks conversion rate between the user and ad banners on the website – used to optimize ad relevance.	Permanent
Marketing	NID   Google LLC, Verenigde Staten     Privacy statement	Registers a unique ID that identifies a returning user's device. Used for targeted ads.	6 months
Marketing	#-#   Google LLC, Verenigde Staten     Privacy statement	Used to track user interaction with embedded content.	Session
Marketing	iU5q-!O9@$   Google LLC, Verenigde Staten     Privacy statement	Registers a unique ID to track which YouTube videos the user has viewed.	Session
Marketing	LAST_RESULT_ENTRY_KEY   Google LLC, Verenigde Staten     Privacy statement	Used to track user interaction with embedded content.	Session
Marketing	LogsDatabaseV2:V#||LogsRequestsStore   Google LLC, Verenigde Staten     Privacy statement	Used to track user interaction with embedded content.	Permanent
Marketing	remote_sid   Google LLC, Verenigde Staten     Privacy statement	Necessary for the implementation and functionality of YouTube videos on the website.	Session
Marketing	TESTCOOKIESENABLED   Google LLC, Verenigde Staten     Privacy statement	Used to track user interaction with embedded content.	1 day
Marketing	VISITOR_INFO1_LIVE   Google LLC, Verenigde Staten     Privacy statement	Attempts to estimate the user's bandwidth on pages with integrated YouTube videos.	180 days
Marketing	YSC   Google LLC, Verenigde Staten     Privacy statement	Registers a unique ID to track which YouTube videos the user has viewed.	Session
Marketing	ytidb::LAST_RESULT_ENTRY_KEY   Google LLC, Verenigde Staten     Privacy statement	Used to track user interaction with embedded content.	Permanent
Marketing	YtIdbMeta#databases   Google LLC, Verenigde Staten     Privacy statement	Used to track user interaction with embedded content.	Permanent
Marketing	yt-remote-cast-available   Google LLC, Verenigde Staten     Privacy statement	Stores the user's video player preferences with embedded YouTube videos.	Session
Marketing	yt-remote-cast-installed   Google LLC, Verenigde Staten     Privacy statement	Stores the user's video player preferences with embedded YouTube videos.	Session
Marketing	yt-remote-connected-devices   Google LLC, Verenigde Staten     Privacy statement	Stores the user's video player preferences with embedded YouTube videos.	Permanent
Marketing	yt-remote-device-id   Google LLC, Verenigde Staten     Privacy statement	Stores the user's video player preferences with embedded YouTube videos.	Permanent
Marketing	yt-remote-fast-check-period   Google LLC, Verenigde Staten     Privacy statement	Stores the user's video player preferences with embedded YouTube videos.	Session
Marketing	yt-remote-session-app   Google LLC, Verenigde Staten     Privacy statement	Stores the user's video player preferences with embedded YouTube videos.	Session
Marketing	yt-remote-session-name   Google LLC, Verenigde Staten     Privacy statement	Stores the user's video player preferences with embedded YouTube videos.	Session

 

Google Analytics

We use Google Analytics to track how visitors use our website. We have entered into a data processing agreement with Google, which includes strict arrangements about what they are allowed to record. We allow Google to use the information obtained via Google Analytics for other Google services. We do not anonymize IP addresses. We ask for your consent before placing these analytical cookies.

Enabling and disabling cookies

In your web browser, you can set it so that cookies are only stored if you agree to it. For more information, please refer to your browser’s manual. Please note: many websites do not function optimally if cookies are disabled.

Deleting cookies

Most cookies have an expiration date. If an expiration date is set, the cookie will be automatically deleted when that date is reached. You can also choose to manually delete cookies before they expire. Refer to your browser’s manual for instructions. Below are links to the websites of major browsers with step-by-step instructions on how to block or delete cookies:

• Google Chrome
• Firefox
• Edge
• Safari

How is your personal data secured?

The security of personal data is very important to us. We therefore take appropriate technical and organizational measures regarding the processing of personal data, to prevent loss or any form of unlawful processing (such as unauthorized access, alteration, or disclosure of personal data). Access to log files with visitor data and other files containing personal data is restricted through passwords and encryption.

What privacy rights do you have?

• Right of access: you have the right to view the personal data we process about you.
• Right to rectification: you have the right to correct or supplement the personal data we process about you if it is incorrect or incomplete.
• Right to object: you may object to the processing of your personal data, including for direct marketing purposes.
• Right to erasure: you may request that we delete your personal data.
• Right to withdraw consent: if you have given us consent to process personal data, you may withdraw this consent at any time.
• Right to data portability: if technically possible, you have the right to have the personal data we process about you transferred to a third party.
• Right to restriction of processing: in some cases, you may request that we temporarily or permanently restrict the processing of your personal data.

We may ask you to identify yourself when making a request. We do this to ensure that you are the rightful owner of the personal data.

We will generally respond to your request within 30 days. This period may be extended due to specific privacy rights or the complexity of the request. If we extend the period, we will inform you in a timely manner.

If you wish to exercise any of your rights, you can do so by contacting us at: info@harbersgroup.nl

Changes to the privacy and cookie statement

When our services change, we must also update our privacy and cookie statement. Always check the date at the top of this document and review it regularly for new versions.

Questions or complaints

If you have any questions or wish to file a complaint about the use of your personal data, you can send an email to info@harbersgroup.nl. We will handle every question and complaint internally and communicate with you accordingly. If you feel we are not helping you properly, you have the right to file a complaint with the supervisory authority: the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact details

Harbers ICT (part of Harbers Group)
Zilverlinde 4
7131MN Lichtenvoorde

Email: info@harbersgroup.nl
Phone: +31 (0)544-20 00 02

Chamber of Commerce number: 09178062