TriniCo dashboard displaying real-time customer satisfaction metrics

Smart Software. Strong Service. Real Solutions.

Harbers Solutions is your trusted partner for intelligent omnichannel solutions. With our powerful TriniCo software, a comprehensive range of professional, managed, and development services, and our status as a certified Verint partner, we empower organizations to grow, accelerate, and excel in a rapidly evolving digital landscape.

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Why organizations choose Harbers Solutions

Custom software that truly fits your needs
Direct communication and personal support
Secure, scalable, and future-ready solutions
All IT expertise under one roof

The Right Digital Solution for Every Challenge

Every organization has unique goals, processes, and ambitions. Harbers Solutions helps you achieve them with smart software, secure integrations, and reliable IT services. Choose the solution that matches your next step in digital growth.

TriniCo

The omnichannel software for effective customer contact and support.

Managed Services

Complete care for your IT environment to ensure smooth operations and continuity

Professional Services

Experts who think with you and ahead of you.

Development Services

Custom solutions and integrations that truly make a difference.

Verint Solutions

Proven global technology for customer interaction and experience optimization.

About Harbers Solutions

Smart software, secure integrations, and adaptive solutions

We combine technical expertise with market insight, focusing on customization, scalability, and future-proof technology.

Whether it's connecting sales channels, enhancing customer interactions, or developing innovative software — Harbers Solutions delivers solutions that truly work for forward-thinking organizations.

More about Harbers Group

IT specialist focused at computer with programming code on screen, symbolizing technical expertise and software development.

Cases

Tangible Results: Smart Solutions for Growth and Stability

Partners in Customer Engagement: The Strong Bond Between Harbers and Verint

Solutions

Partners in Customer Engagement: The Strong Bond Between Harbers and Verint

Harbers Group and Verint have been working closely together for years on smart customer engagement solutions, with Harbers playing a key role in the development, support, and implementation of Verint products in the Benelux.

Franciscus Hospital Improves Patient Contact with TriniCo

Solutions

Franciscus Hospital Improves Patient Contact with TriniCo

With TriniCo, Franciscus Hospital centralizes patient contact, streamlines message handling, and makes knowledge instantly accessible to staff. The result? Faster service, fewer errors, and higher patient satisfaction. Discover how smart software and process standardization contribute to better healthcare.

Erasmus University Improves Communication with WhatsApp Integration

Solutions

Erasmus University Improves Communication with WhatsApp Integration

Erasmus University Rotterdam (EUR) is a leading university in the Netherlands, known for its innovative approach to education and research. With nearly 4,000 staff members and approximately 30,000 students, the university offers a wide range of academic programs and maintains a strong focus on delivering high-quality student services.

Thanks to the short lines of communication with Harbers and our collaborative approach, we can quickly respond to the needs of our students and staff.

Maria Korteweg & Ilona Heeres, Erasmus University Rotterdam

Answers and Insights on Solutions

Frequently Asked Questions

Harbers Solutions empowers organizations across various industries by optimizing customer contact and digital workflows:

Government institutions: municipalities, provinces, and executive agencies.
Applications: citizen contact, public space reports, permit applications, case-based working.
Strengths: seamless integration with back-office and document management systems like Decos and Centric.
Healthcare and welfare: including health insurers and hospitals.
Applications: patient inquiries, scheduling, complaint handling, customer portals.
Strengths: GDPR-compliant customer registration and secure communication.
Housing corporations
Applications: tenant inquiries, repair requests, customer files.
Strengths: integrations with real estate and ERP systems such as Tobias AX and Empire.
Educational institutions: Universities, colleges, and vocational schools.
Applications: student services, IT helpdesk, information provision.
Strengths: multichannel communication via phone, WhatsApp, email, and chat.
Business services & call centers: Commercial call centers, insurers, and energy providers.
Applications: customer interaction, reporting, SLA monitoring.
Strengths: scalability, workflow automation, and performance tracking.

Harbers Solutions helps organizations across a wide range of industries improve customer contact and digital workflows:

Government institutions: Municipalities, provinces, and public agencies.
Use cases: citizen contact, public space reports, permit applications, case-based working.
Expertise: integration with back-office and document management systems like Decos and Centric.
Healthcare and welfare: Including health insurers and hospitals.
Use cases: patient inquiries, scheduling, complaint handling, customer portals.
Expertise: GDPR-compliant customer registration and secure communication.
Housing corporations
Use cases: tenant inquiries, repair requests, customer records.
Expertise: integration with real estate and ERP systems such as Tobias AX and Empire.
Educational institutions: Universities, colleges, and vocational schools.
Use cases: student services, IT helpdesk, information management.
Expertise: multichannel communication via phone, WhatsApp, email, and chat.
Business services & call centers: Commercial call centers, insurers, and energy providers.
Use cases: customer interaction, reporting, SLA monitoring.
Expertise: scalability, workflow automation, and performance tracking.

At Harbers Solutions, we combine deep technical expertise with a human-centered approach. We’re not just a supplier; we’re a strategic partner who thinks along, advises proactively, and looks beyond the initial request.

Innovation, reliability, and collaboration are at the heart of everything we do. By aligning technology with your business goals, we deliver software solutions that truly make a difference.

At Harbers Solutions, we believe in custom solutions where they add value — and standard solutions where they boost efficiency. Together with your organization, we determine what fits best for your specific situation.

Whether it’s developing a new application or optimizing existing systems, we deliver future-proof solutions that truly work.

At Harbers Solutions, complex integrations are part of our daily work. We have extensive experience connecting a wide range of systems, APIs, and data sources — from ERP and EHR to CRM and legacy environments.

Our proven approach ensures stable, secure, and well-documented integrations, fully tailored to your IT landscape.

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Insights